So after all the trouble getting our broadband connected mentioned by Zyle in the first rant about NTL, frustration after frustration has piled up.

The NTL broadband connection speed is terrible. We are supposed to have a 2mb connection, and a speed test on the NTL site just gave these results, the most positive one out of 5 tests:

Sun, 17 Dec 2006 00:36:08 GMT

1st 512K took 7250 ms = 70.6 KB/sec, approx 582 Kbps, 0.57 Mbps
2nd 512K took 12282 ms = 41.7 KB/sec, approx 344 Kbps, 0.34 Mbps
3rd 512K took 8578 ms = 59.7 KB/sec, approx 492 Kbps, 0.48 Mbps
4th 512K took 51312 ms = 10 KB/sec, approx 82 Kbps, 0.08 Mbps

Overall Average Speed = approx 375 Kbps, 0.37 Mbps

That alone makes me sick. As all my friends will be able to tell you, without internet there is little I can do, given that 75% of my daily activities involve the net, be it for work or leisure.

Anyways besides of the terrible speed NTL broadband is currently providing us, there is a wide array of other problems. Torrents don't connect, upload is even worse (We are yet to reach the upload speeds we managed in our previous house, on the same NTL connection - we haven't even managed half of it yet..) and let's not even get started on other normally simple things. Patching Neverwinter Nights 2 the other day took 5 hours...

One of the most annoying things is the fact MSN logs both myself and Zyle out every few minutes, making a conversation next to impossible. As most of my family live in another country, this really makes things tough.

Anyway I just wanted to vent some steam and share once again how utterly crap NTL is. I'm not even going to comment on the customer support as NTL's customer support isn't worthy of being called customer support, it is customer torture.